Industrial Netmedia Logo
  • home
  • Company
    • Company
    • Our Products
    • News
    • Careers
  • web development
    • website development
    • database programming
    • application development
    • e-commerce
  • social media & graphics
  • contact
780-739-5850

Welcome to our blog!

Prev ALL Next
Fix Online Shopping Frustrations

Does Your Website Make Buying Easy?

Make your website navigation streamlined

Tuesday, July 02, 2019

Don't make your customers fight to buy your products or services! 

 

This past weekend I was trying to make an online purchase for some camping gear I had found on sale. I'd been researching for a long time, and had finally figured out exactly what I wanted; now that I'd made the decision, all that was left was to pull the trigger and place the order. And that was where the frustration started.

The experience proved so difficult that I ended up not buying the item I'd been shopping for. Once added to my cart, the price reverted back to the non-sale price, a significant difference. The "free shipping" that was advertised did not appear, and instead I had a sudden large shipping fee. And I was being charged a significant amount extra, because it was charging me the HST from the vendor's home province, which doesn't apply to me.Sell your products online - but do it well.

I've learned since, after emailing their support account, that their system is set up around coupons. To get the sale price, you have to input the coupon code written in tiny print at the bottom of the ad. Then for free shipping, there's a code for that as well. And sure, that's acceptable, it does mean they weren't being dishonest. But the experience was bad enough that I didn't want to buy from them anymore.

Is your business making life difficult for your customers? If your sales process is too difficult or inconvenient, a customer just won't want to bother. Or are your customers even able to make a purchase or place an order from your website? If your website doesn't provide any way for customers or clients to interact with you, or if it makes it too difficult for them, you're only getting a part of the benefit your website could provide. There could literally be customers out there who want to hand you money, and you haven't provided a way for them to do that, or you've made it difficult with a cumbersome purchase process.

Does any of this sound familiar? Then maybe we should chat. We have experts at designing an easy-to-navigate process for your customers to interact with you. If we can make your customers start out happy before you even know about them, that just makes your job easier!

Send us an email, or give us a call, we'd love to hear your experiences!

Categories: INM Products
Tags: e-commerce website marketing creative101 business solutions design mobile responsive selling products online online sales services navigation

Author: Industrial NetMedia

author picture
Industrial NetMedia offers programming and application development to optimize your business management. Specializing in website design, contact INM for your business solutions.
INM Products (45) Web Design (30) Special Occasions (3) Marketing (19) Software and Technology (13) Social Media (12)
advertising affordable asset management blog blogs branding business business solutions Canadian Grant clients contact information cool tech COVID-19 creative101 crew management customers customizeable database design devices diy e-commerce ecommerce employees employers facebook features google grammar graphic design hand held device hiring hr software HRMS human resource management system human resources images immediate inm instagram internet Internet safety; malware. ransomware internet search junk mail keywords linkedIn links loading time logo design maintain marketing mobile design mobile friendly mobile responsive navigation new business new tech newsletter online online learning online presence online sales page speed passwords photo gallery price products professional quality content recaptcha responsive safety save money SBT search engine search engine optimization Security selling products online seo services shift shaper sick site review sitebuilder tools small business smart phone smartphone Social Media spam spam; security special occasions spelling SSL tech text twitter update vacation visitor safety web builder web design website website design websites words

Sign Up For Our Newsletter



780-739-5850

Connect with us!

Find us on social media:


Follow us on Instagram Follow us on Facebook Follow us on Twitter Follow us on Google Follow us on Pinterest Follow us on LinkedIn Follow us on Yelp

INM Logo

logon | webmail

2023 © Industrial NetMedia
home social media & graphics contact site map